A: Yes you can place a customise order through our web shop. Just choose your product and your
customisation method. Our design team will contact you regarding the design as soon as you place it.

A: At the description of each product you can find an estimation regarding the lead time of each
product.

A: As soon as your order is ready for collection or dispatch you will receive an sms notification.

A: Yes our design team will send you the mock-up of your order. Your order will go to production
only when we receive your confirmation.

A: Yes you can buy the majority of our products without customisation. Just choose the right
product and at the customisation field choose without printing.

A: Product returns is possible. For more information check our returns article.

A: Our design team will contact you as soon as you place it.

A: Normal service aims to offer you the products at the best price. Fast track service aims to offer
you the products within a strict deadline.

A: Yes we can deliver your order to your door allover Cyprus, Greece and the rest of the world. For
more information read the shipping information article.

A: You can stay updated for the progress of your order by using our track & trace app.

A: For more information regarding our customisation methods check our printing information
article.

A: You are allowed for vat exemption when you are ordering on behalf a company with a registered vat number within EU (not in Cyprus). In order to gain the vat exemption, on the check out stage you will be asked for your company name and vat number, if those are correct then the VAT 19% will be automatically deducted from the prices.